Shop Terms & Conditions

Please read these Terms & Conditions carefully as they affect your rights and liabilities. This website shop allows for the purchase of carefully selected holiday clothing and travel products.

1. Descriptions, prices and product information

We have taken care to describe and show our products as accurately as possible. Despite this, slight variations may occur. If there is anything which you do not understand, or if you wish to obtain further information, please contact us at info@whattowearonholiday.com.

2. Payment and acceptance

If you make a purchase, payment will be taken at point of order. Your order is an offer to buy from us. Nothing that we do or say will amount to any acceptance of that offer until we actually despatch products to you, at which point a contract will be made between us. At any point up until then we may decline to supply a product to you. If we decline to supply a product to you and you have already paid for it, we will give you a full refund of any amount already paid for that product in accordance with our Returns policy below. Where products are despatched separately, our acceptance of the order in respect of each product takes place when that product is dispatched.

3. Delivery

We pride ourselves on our rapid service and aim to dispatch all orders promptly; you should receive yours within 5-7 working days (UK addresses) or 7-14 working days (worldwide addresses), sent to the postal address you supply when making your order. You are responsible for providing the correct delivery address, and a valid working email address at which we may contact you.

Your parcel will be sent by recorded delivery, and may require a signature upon receipt. If for some reason your parcel doesn't arrive within 10 working days (UK addresses) or 17 working days (worldwide addresses), please contact us at info@whattowearonholiday.com.

Whilst we make every effort to deliver all your products within a reasonable time of receiving your payment, we shall not be liable if we fail to do so in part or in full due to circumstances beyond our control. We shall contact you to let you know if we are having any problems getting a product to you within that time. You will be advised when your order has been despatched.

Ownership of a product will not pass to you until it has been delivered to your address. When a product is delivered, risk of damage to or loss of the product passes to you and we shall have no further liability under the contract.

Please note: Your order may be liable for taxes or duties upon entering your country. These charges must be paid by the recipient of the parcel. Customs policies and import duties vary widely from country to country so to find out more information we advise you contact your local customs office.

4. Returns

We hope you will be delighted with your purchase, but if for any reason you are not completely satisfied you can return any physical item purchased from this website to us in its original condition within 7 days of receipt, and we will gladly refund the full cost of the goods or organise an exchange if requested.

To do this, please first contact us by email at info@whattowearonholiday.com, before returning the product. You will need to pay the postage costs to return it to us, and we recommend that you obtain proof of postage. We endeavour to process your returns or exchanges as quickly as possible, but please allow up to 14 days from receipt of the returned goods. Please post all returns to:

WhatToWearOnHoliday.com
The Laurels
Chapel Lane
Northmoor
Witney
Oxfordshire
OX29 5SZ
United Kingdom

Please note: The item is your responsibility until it reaches us. Therefore for your own protection we recommend that you send the parcel using a delivery service that insures you for the value of the goods.

5. Payments

Payments must be made securely online via PayPal, using either a PayPal account OR a Mastercard or Visa credit card, Maestro or Delta debit card.

6. Our responsibility to you

If we are in breach of these Terms & Conditions, we will only be responsible for any losses that you suffer as a result to the extent that they are a foreseeable consequence to both of us at the time you make the relevant order. Our products are for personal use only and our liability shall not in any event include business losses such as lost data, lost profits or business interruption.

Our liability to you in connection with any order will not exceed the total price charged for the products.

7. General

You may not transfer any of your rights under these Terms & Conditions to any other person. We may transfer our rights under these Terms & Conditions to another business where we reasonably believe your rights will not be affected.

If you breach these Terms & Conditions and we choose to ignore this, we will still be entitled to use our rights and remedies at a later date or in any other situation where you breach these Terms & Conditions.

We shall not be responsible for any breach of these Terms & Conditions caused by circumstances beyond our reasonable control.

Except as expressly set out in these Terms & Conditions, all use of your personal information will be made in accordance with our Privacy Policy.

These Terms & Conditions are subject to English law. We will try to solve any disagreements quickly and efficiently. If you are not happy with the way we deal with any disagreement and you want to take court proceedings, you must do so in England, Scotland, Wales or Northern Ireland.

8. Customer Services

If you have any queries, please contact us at info@whattowearonholiday.com.